Portfolio
Work projects, PM artifacts, and live demos — a full picture of how I think and deliver.
Headless Shopify Migration
Puffy — D2C Ecommerce · Dubai
Led the migration of Puffy's ecommerce site from native Shopify to a headless architecture using Next.js and Vercel, with Shopify as the backend via the Storefront API. Delivered alongside AI chatbot integration and legacy plugin replacements. The new architecture enabled a weekly release cycle that contributed to 20% revenue growth in 2024.
Merchant Services & Payment Portal MVP
Pomelo Group — Fintech · Singapore
Scrum Master for the cross-functional squad that delivered Pomelo's merchant services and payment portal MVP within 3 sprints. Oversaw technical requirements and compliance across acquirer integration, card issuing, settlement & reconciliation, and PCI DSS Level 1 workstreams throughout the build.
eCommerce Platform Integration
CrescoData — eCommerce SaaS · Singapore
Led the end-to-end integration of one of Australia's largest shopping centre companies onto multiple ecommerce platforms and marketplaces. Managed data mapping, cleaning, QA, and UAT using Excel/Google macro scripts and Postman, as part of a $1M+ ARR project portfolio.
In-house Logistics Service
Style Theory — Fashion Rental · Singapore
Single-handedly launched Style Theory's in-house logistics service from scratch within 9 months, replacing external providers and reducing cost by 35% while increasing customer satisfaction to 99%. Built delivery notifications, an orders management system, and a secure unattended delivery service (lock&go) achieving 30% adoption and 70 NPS.
Sample PRD
Coming soonException Management for a Payment Reconciliation System
End-to-end product requirements document covering exception types, resolution workflows, and operator experience.
Payments PM Metrics Framework
Coming soonKPIs & measurement for payments operations
Framework for measuring payment system health: match rates, exception volumes, resolution SLAs, and merchant impact.
Product Roadmap Template
Coming soonQuarterly roadmap with dependency mapping
Structured roadmap template used to align cross-functional teams across engineering, compliance, and business.
Payment Reconciliation Dashboard
LiveFull-stack Next.js app
Built to demonstrate how I think about payments operations problems — exception tracking, resolution workflows, and match rate analytics. The same class of problem I'd own as a PM at a payments company.